What is Vidivet?

We have partnered with VidiVet give all our Pet Health Plan members instant peace of mind with access to digital vet support 24/7, 365 days a year.

Think of it as NHS 111 for your pets. If you’re not sure what to do or whether you need to book an appointment, you can send your query to a vet on the VidiVet app and get a personalised video response direct to your phone!

What’s more, VidiVet keep us in the loop with any updates on your pets so that we are ready to help.

We see so much value in VidiVet that have included it in both our Essential and Complete Health Plans. It’s free to use as much as you want. 24 hours a day, 365 days a year.

  • Peace of mind having spoken to a vet
  • Response from a UK-registered vet in minutes
  • Maybe you are unsure if you need to go to the emergency vets?
  • Perhaps you have a question about medications?

Frequently Asked Questions

Interested in Vidivet?

You must be a Pet Health Plan member to access our complimentary Vidivet service.

If you’re already a PHP member you can request access to Vidivet using the form below:

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