Mobile Vets in Newcastle and North East
More convenient for owners, less stress for pets
How is Doorstep Vet different?
Having worked in clinical practice over the past 20 years and witnessed a great deal of change, we understand clearly the challenges that both owners and vets face in today’s environment.
Longer appointments
We are fortunate to be able to offer appointments that are longer than usual, giving us plenty of time to get to know you and your pet and explain everything thoroughly.
Great continuity
We know how frustrating it is to keep seeing a different person every time you visit a practice.
We are a small team, so continuity of care is excellent – you see the same vet and we get to know your pet personally.
Convenient and modern service
Life is busy; getting round to ordering and collecting your pet’s medication is yet another thing to have to remember.
Our service as simple and user-friendly as possible, from online prescription ordering (no more waiting on hold!) to (coming soon!) home delivery for medications.
This, together with easy online payment options, means our service is well equipped for today’s digital age.
Transparent
When you register with us you have the option of creating your own online “pet portal” via our website.
We provide you with access to your pet’s records, so you can see key info such as appointment summaries, medication and vaccination dates.
This is especially useful in an emergency as it gives other vets access to key information about your pet, as well as helping you to keep track of your pet’s health.
Proudly independent
Being a small, independent mobile vet means that we have complete freedom to refer and seek specialist help from the amazing network of practices in our region and further afield, tailoring this to you and your pet’s needs.
Said goodbye to our lovely Winston yesterday. The ladies who came were absolutely wonderful. Not only did they have to see us in bits but they were so lovely and caring with Winston, carrying out an awful job with love and dignity.
Doorstep Vets have been outstanding. Having used them for many years I have always been impressed with them. Recently I had a very poorly cat and their care and attention was really reassuring and professional. Being able to speak to someone and arrange appointments was easy and straightforward. Over that time we saw/spoke to all the vets and vet techs ( 4 separate visits in one week) and they were extremely helpful, kind and gave really sound advice. Brilliant company and employees.
Exelant service very thorough with milly and here UTI .we thank everyone for the help with our dog and the professional help Thank u PAT N FRANK STEPHENSON
So glad to have found Doorstep Vet. The staff are so kind and caring and made both us and our uncooperative cat feel relaxed and at ease
We can't express our gratitude enough to Doorstep Vet for their kindness, empathy and understanding throughout the entire heartbreaking situation of us having to put our beautiful kitty boy to sleep. Even though we were out of their usual area they were happy to help us. We honestly can't show our appreciation enough for us to all be together in our home for his final moments. Thank you so much again. We would highly recommend them to anyone.
I have a rescue cat who is extremely nervous and quite old. It's really important that the vet comes to me to avoid a frightening and difficult journey for the cat. The vets are extremely sensitive and caring, and very patient. Communication around appointments and after consultation is clear and detailed.
Hardest decision ever saying goodbye to our Jack Russel Roxy who was over 17 years old and who hated going to the vets. Old age caught up with her and Doorstep Vets was the perfect choice to remove the stress of going to the vets with her and leaving without her. To say goodbye from home with all the family around her was perfect even with the heartbreak and all the tears. The whole experience was made so much easier using this home visit service and I would thoroughly recommend it. Staff were so kind, professional and caring with Roxy. Thank you Doorstep Vets.
Amazing service. A lovely team, who took time to listen to me to put my pet at ease and to treat my pet and then explain the what next and options to me. I would recommend this service to anyone.
Amazing service. A lovely team, who took time to listen to me to put my pet at ease and to treat my pet and then explain the what next and options to me. I would recommend this service to anyone.
Outstanding Compassionate, caring and Proffesionals. My boy Oscar fell asleep in my arms at home with dignity thank you ❤️
Kind cheerful vetsMade luna feel safeVery thorough checkup and treatment planWould.totally recommend to anyone
Doorstep Vet have been treating our dog for a year now. They are all friendly and helpful. I would highly recommend them. They deliver a fantastic service!
Always friendly and competent, my dog always likes the ladies and jumps into the van without prompting. So much better than the stress of going to a vets surgery they are right there on your doorstep. Superb.
It’s great to have the vet come to you your pet gets the care it needs with less stress than a normal visit. The staff are thorough and knowledgeable and they can also see your home environment which may help too. Very happy with this mobile vet.
Absolutely fantastic.Girls were brilliant.Charlie my 14 year old cat gets so stressed going to the vet . So doorstep vets is a new experience very very good
I called Doorstep vets for the first time on Monday morning and spoke to Johanna, she incredibly warm and kind. Jo amd Gabby came out to see my cat Jess. They were lovely, gave some really good advice and checked Jess over throughly. The appointment was not rushed at all. Thankfully Jess is now back to her cheeky self and we have registered our other pets with them.Thank you for your kindness
Really professional ladies put my little rescue dog at ease and reassured him Ll through his examination, would definitely recommend them
After many years of Mollie having anxiety about going to the vet we decided to give Doorstep Vet a try and I can honestly say we will never look back. The Ladies Gemma and Charlie were amazing with both Mollie and Mabel. They sat on the floor with our dogs took their time and made them feel at ease we had no shaking or anxiety and this was a first. If we could give more than 5 stars we definitely would.
Professional, compassionate….amazing! The best veterinary service I’ve received. Highly recommend. Thank you.
Theses ladies are a truly wonderful team. They have given long term care to my boy Sidney which can only be described as outstanding. Unbelievably kind, caring and gentle with all the patience in the world. I was given amazing support too. Will only ever use Doorstep Vets. Amazing.
We had our first visit from Doorstep Vets today and I was so impressed with the whole set up. My nervous dog was fussed over and he soon learned to relax. The vets, Jemma and Charley were fantastic and when i left the ambulance it was with a very happy dog. Thank you so much and see you next time xx
Very pleased with doorstep Vets, friendly professional team who do a fantastic job and take good care of my cat the littlun with each visit and always there if I have any concerns or questions
Emma,Jess and Gabby were absolutely brilliant with both my cats and when I had to make the hardest decision for Red and have him put to sleep, both Emma and Jess who were at the time were very helpful to me and everything was very respectful for Red. And with Willow they were lovely. I would have no hesitation in recommending Doorstep Vets. Thank you for everything and I won't use anyone else now. Absolutely brilliant
Really great service. I was going through a horrendous time and the vets took the time to listen to all of my concerns, answer all my questions and help me make an extremely difficult, but correct, decision.Genuinely so grateful.
They responded to my emergency call very quickly.The team was most professional and sympatheticWell worth this service for convenience ans peace of mindThank you
First class service from the mobile vet, my dogs hate going to the vets but this takes all the stress away,, Thanks Doorstep
Used doorstep vet since getting our lab puppy in December and they have always been very helpful. They are always on time and very accommodating with appointments. 100% recommend!
I would absolutely recommend Doorstop Vets. Everything was handled with compassion and care when we needed to euthanize our beautiful dog Crystal. Having them come to the home was completely stress free for us and Crystal at such an awful time. They clearly cared about us as a family, and what we were going through, as well as the welfare of Crystal. I would definitely recommend using this service. Thank you Doorstop Vets.
Doorstep vets came to my home In June 23 to put our beloved elsa to sleep they were so professional And caring and in no hurry to leave us until we were ready and said our goodbye. Excellent company if we ever get another pet we will deal with them
Jo and Jess showed great compassion and gentleness in helping Ronnie in his last moments. We couldn't recommend Doorstep Vet highly enough and will be asking for their assistance in the future
Doorstep vets came to visit my dog for a health check and bloods, they were amazing with her. It was far less distressing than waiting in a waiting room at a vet practise. We also got worming treatment. 10/10
Brilliant service staff very understanding and patient with very nervous dog excellent all round highly recommend to all.
Superb service for my injured cat - same day appointment, and at our house so we didn’t need to travel at all. Sensitively handled an upset cat, uncomfortable from his injuries. Couldn’t ask for more. Amazing, caring service, thank you!
I am so glad I found you!!!Thank you so much for the excellent care you give my dog and the way you describe what you are doing and the treatmentyou are giving him.I gladly recommend you to all pet owners .Regards, Elizabeth Armstrong
Doorstep vet have been amazing lovely ladies who have been very helpful understanding and compassionate when I had to have my 14 year old yorkie millie euthanizedi inthe comfort of her own home in familiar surroundings she died peacefully in my arms cant thank doorstep vets enough for making this difficult time less stressful
Doorstep vets are a brilliant service. After enquiring last week, Lorna was very helpful. And today, I had the appointment right outside my front door. This is such an amazing service, as someone who struggles to go to the vet. The vet was really good. They are both professional & friendly. I will be using this service as much as needed & possible in the future. Thank you so much.
Doorstep vets came and made one of the hardest things I have had to do such a personal and kind experienceMy beloved cat Rory fell asleep in his own home with the people he loved holding him thanks to door step vetsThank you so mich
I am so glad I found Doorstep Vet they went above and beyond to make a heartbreaking situation bearable.The two young ladies were respectful and so caring I can't thank them enough and would highly recommend Doorstep Vet to anyone in the same sad position of saying farewell to a much loved pet x
Rob and jess came to our house as it was time to say goodbye to our beloved labradoodle isaac. They where extremely caring and took their time explaining the whole process. Their professionalism and kindness made the very sad experience easier and cannot thank them enough. We would recommend doorstep vets to anyone. Many thanks againTony and julie
So pleased I found these wonderful people for my scared Labrador. Millie hates going to the vet and we normally have to carry her in. I was so happy she got into the van and was very happy receiving lots of treats and totally stress free.The treatment Millie received was amazing and I’m very pleased with the outcome. They really helped me as well as Millie to understand the importance of the care and adaptations we need to make for Millie to live pain free and happy at the age of 14 .Thank you so much for being so caring and understanding.Millie is looking forward to her treats next month.
Me and Azu are very happy with the service provided today by doorstep vet! Very lovely team, registering was very easy on the website and booking an appointment was also very easy and all done via email which is super convenient for me. After booking the appointment I received confirmation with a timespan in which the vet would arrive (between 12-4pm) then on the day of the appointment I received a WhatsApp message 30 minutes before the team arrived in their van, this gave me enough time to get Azu ready to go in her carrier and then when the team arrived we were ready to go into the van and get Azu checked out, the team was lovely with her and she was so much calmer than at a regular vet appointment, she even started exploring the van whereas she would normally completely freeze up and curl into a little ball. All my concerns were addressed and we are getting some further testing done to get to the bottom of things! Thanks so much!
I can't speak highly enough of the service, the vet and the nurse. They are clearly animal lovers and take every effort to make my cat feel comfortable. The convenience of having them come direct to my door is excellent and definitely reduces the stress of having to travel a distance in a vehecle with a nervous animal. I would highly recommend this company and will continue to use and recommend them. Thank you for providing first class care x
I was worried about my cat blackie,He was loosing weight but thankfully he only needs dental work done.The team were fantastic and caring.
We can’t begin to express our gratitude for giving us what we had envisaged for our beloved dog Grace, when the time came to say goodbye to her. From the moment we contacted Doorstep Vet we knew we were in good hands. Jo and Gabby arrived and were so calm, comforting and gentle. Jo explained what would happen. Grace had such a beautiful, peaceful, send off, on her favourite part of the sofa with her family around her. Jo and Gabby left briefly to allow us to say our final goodbye then returned and allowed Grace’s dad to carry her wrapped in her blanket to the van. Jess came today to bring her ashes home to us. The whole team are amazing and i wish all vets were like this. We’re sad we only met them for Grace crossing rainbow bridge. We’d love for them to have cared for her throughout her life! I wouldn’t hesitate in recommending doorstep vet! X
Rob and Jess came out to our house to see my 14 year old spaniel, Bracken.We knew it was the end of his journey but we could not have felt any more at ease in such a difficult situation. We, including Bracken, were instantly made to feel at ease. I cannot recommend this team enough. From my initial enquiry with Johanna to Bracken leaving the house for the last time. Calm, peaceful, professional. Thank you all so much ❤️
you have resorted my faith in vets!iv been let down so many times over the years by my vets, iv changed practice and got let down again ending up having to go back to the original practice only to be let down again, recently in a very big way.i called doorstep vets on recommendation of a friend and as a 2nd opinion and they have given more compassion, time, care, thourgh investigations and quick refferals than my main vets ever have. i would be waiting another 2 weeks another £1000 lighter wasting valuable time.Doorstep vets gave me options, treated things urgently and opted for a refferal asap to get my boy more specialised help, the follow call was not rushed it was calm and i dont feel confused and stressed like i usually am.its not about money for them. even with the call out fee as im in zone 3 they came in at £250 cheaper than my vets running the same tests plus extra.honestly youve mended my heart. i know my chewie was grumpy with you when you came because he doesnt trust vets after the problems hes had and I know hes not well and not his right self, but he was more relaxed with you there than at the usual practice.just thank you! thank you for setting up this independent vets, making it accessible for home visits. your a lovely kind and caring bunchwould 100% recommend.
first time and i must admit they girls were lovely my cat booties usual shy she loved them will defo be using them again thank you got my other cats booked in already
Lovely people, couldn’t have made things more acceptable, highly recommend and I will be using in the future
First class service, friendly and pleasant ladies. I have no hesitation in highly recommending to everyone.
This is the best vets practice I have every known unfortunately I had to let my baby Tyson go he was 14 yrs and 3month the most precious thing to us Jo and Sarah made him so comfortable for the last 6 months of his life he loved seeing them was not stressed at all then when the time came to let go Jo and Jess came and did everything with great dignity then after he was brought home for the last time by Sarah with such dignity I would 100% recommend
Absolutely amazing service, helped my Millie pass over to Rainbow Bridge with dignity. Thank you to you all for your amazing service. Highly recommend.
We had to let our 13 and half year old Parsons Russell terrier Milly cross the rainbow bridge just over one month ago and Sarah and Jo were absolutely brilliant. They were caring and calm and reassured us throughout such a sad process. We had time to say goodbye and I held Milly while she was sedated and then placed her in her bed before she had to leave us. She was in her own home with everyone around her and had so much love at that moment. They made this as special as it could be given how devastated we were. I couldn't lift my head from sobbing and cuddling Milly but they put their hand on my back calmly before they left to say goodbye, which was so heartfelt and kind. Thank you so much for everything. We couldn't have wanted anything else. You are amazing. The Campbells x
Kind gentle very professional very peaceful with a lot of care and loving thanks again
Absolutely lovely vet and nurse who are full of compassion and understanding. Jo and Jess came out same day of call about our elderly precious boy Ollie. The time had come to say goodbye and they helped with making that difficult decision, treating Ollie with the kindness, respect and dignity he deserved. They took Ollie away and brought his ashes back in 2 weeks which took away the distress in that regard. I can't thank them enough and they showed true compassion and kindness.
So helpful, managed to get an appointment quickly and my little boy is usually so nervous at the vets and he was able to be checked out & relax without any issues. Feels like they have way more time and patience for you and your pets than the usual vets.
I am thrilled with the service I get from Jo and Sarah. I get an in depth consultation which is much, much better than my former practice. They spend a lot of time with my cats finding out exactly where the problems are. They are thoroughly professional as well as kind and caring. Transporting my cats to a vetinary practice had become a real problem for me. Now I no longer have to worry. They really are the very best.
We used Doorstep Vet by default but it turned out to be what we would have wanted and wished for as we said goodbye to a very special member of our family….from my initial conversation with Sarah for making it possible at short notice to come to the house and Jo for giving up her time on a day when she wasn’t at work and making a very difficult day bearable….as a family we would like to thank Sarah and Jo for their professionalism empathy and compassion shown to our 13year old Black Labrador Bella and to us… I cannot recommend them highly enough….
I had to have my dear cat put to sleep. Sarah and Jo were fantastic and spent a long time explaining the process and giving me time to say goodbye. They were so caring and supportive.I cannot recommend Doorstep Vet highly enough. Thank you so much.
Sarah and Jo were absolutely fantastic. We had our cat peacefully put to sleep in his own bed. This is never easy, but the way they conducted it was impeccable and they were so sensitive, warm and kind. We would not hesitate to recommend them.
Thank you so much to Jo and Sarah of Doorstep Vets who could not have been more accommodating of our short notice request to attend our house to euthanise our beloved family dog who declined quickly in the end with a terminal condition. They were absolutely compassionate and professional and made the whole sad event easier to bear and gave us the lovely, peaceful ending we had hoped for. I am quite certain having met them that they would be a perfect GP vet to establish a great long term relationship with too. Many thanks to them.
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